Shipping policy

Shipping Policy

All orders are processed within 1–3 business days after payment confirmation. Once dispatched, delivery within the UAE typically takes 7–15 business days, depending on your location and courier availability. You'll receive a shipping confirmation email with a tracking ID once your order ships, and tracking may take 24–48 hours to update. Delivery times are estimates and may occasionally vary due to customs or courier delays. If your tracking hasn't updated in 5+ days or your order is significantly delayed, please contact us at [souqelstore@gmail.com] with your order number. We appreciate your patience and are happy to help with any shipping questions.